PRIVACY AND POLICIES
Effective Date: 29th July, 2025
Last Updated: 31st July, 2025
1. Introduction
Welcome to mycoachmoe.com (“we,” “our,” “us”). We are committed to safeguarding your privacy and ensuring your personal information is handled responsibly. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website, book mentorship calls, download eBooks, sign up for memberships, or communicate with us.
By using our website, you agree to the practices described in this policy.
2. Information We Collect
We collect the following types of information:
a. Personal Information You Provide
- Name, email address, phone number
- Payment details (processed securely by third-party payment processors like Stripe or PayPal; we do not store your card details)
- Information shared during bookings, questionnaires, or coaching calls (e.g., fitness goals, readiness to invest, and personal preferences)
- Account information for memberships and course access
b. Automatically Collected Information
- IP address, browser type, operating system
- Pages you visit, time spent on site, and clickstream data
- Cookies and tracking technologies (e.g., Google Analytics) for performance, security, and marketing
3. How We Use Your Information
We use your data to:
- Provide coaching services, mentorship calls, and digital products
- Communicate important updates, follow-up emails, and relevant marketing
- Improve our website’s user experience, security, and performance
- Comply with legal obligations and resolve disputes
- Send newsletters or promotional materials (only if you opt-in)
4. How We Share Your Information
We do not sell your personal data. We may share information with:
- Trusted service providers (e.g., hosting services, payment processors, email marketing tools) strictly for service delivery
- Legal authorities, if required by law, to protect our rights or prevent fraud
- Business transfers, in case of a merger, acquisition, or sale of assets
5. Cookies and Tracking Technologies
We use cookies to:
- Improve website functionality and load times
- Analyze site traffic and user behavior
- Personalize your experience and marketing
- You can manage or disable cookies in your browser settings, but some site features may not work properly.
6. Data Retention
We keep your personal data only for as long as necessary to:
- Provide services you requested
- Comply with legal obligations
- Resolve disputes and enforce agreements
7. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data
- Withdraw consent for marketing communications
- Request data portability
- File a complaint with your data protection authority
8. Data Security
We implement industry-standard measures to protect your data, including SSL encryption, secure servers, and limited access protocols. However, no system is 100% secure.
9. Third-Party Links
Our site may include links to third-party websites. We are not responsible for their content or privacy practices.
10. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect information from children.
11. Updates to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.
12. Contact Us
For questions about this Privacy Policy or your personal data, contact us at:
Email: info@mycoachmoe.com
Website: https://mycoachmoe.com
